Tanjay Phones with USB Connection
For everyone out there with the Tanjay style IP phones ( Nortel IP 8540 or Polycom CX700), this minor issue will have your users going crazy. If you provided your users with a USB cable to connect...
View ArticleStatic with Catalina Phones – maybe not the phones fault…
I've been working hand in hand with a client to isolate some static/clicking sound issues for users utilizing the CX200 (Catalina phones). We did a good amount of monitoring and didn't see a single red...
View ArticleFrom The People Who Brought You: Static with Catalina Phones – maybe not the...
On to the reason for the post. Way back on July 9th I wrote a post about hardware problems causing static and clicking sounds on Catalina's. What we've found after some more testing is below: Continue...
View ArticleUpdate on the extra ring on Tanjays
From the original article here, the new UCUpdates package released today addresses the issue. Here's a KB from Microsoft detailing the issue. http://support.microsoft.com/kb/972087/ Continue reading →
View ArticleFor all who are having audio quality issues with MOC and Vista, a request for...
All, I currently have a case open with Microsoft around call quality issues when utilizing Vista and MOC. These issues can occur with a Catalina or any other device that is connected to your PC. We...
View ArticleA workaround for folks experiencing quality issues when using MOC and Vista
After working with Microsoft for the passed few weeks on a significant audio quality issue we have found what's causing the problem and a good workaround until a fix is released. Continue reading →
View ArticleOCS Patches Released
Today a number of new patches were released including updates for OCSPE (Phone Edition), OCS and Communicator. Included in the Communicator update is a fix for the audio quality issue I wrote about...
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